Email Questions by Section
Accounting Division & Service
Administrative Services Section
- Vouchering Section (tax, direct deposit, address changes)
Field Services Section
SERS now requires most employer forms to be generated from the employer portal at https://memberservices.srs.illinois.gov
- If you need technical assistance accessing the portal, please send an inquiry to
- The forms below are the only forms we will accept from the static website. All other forms must be generated from the employer portal or they will not be accepted. Please refer to the Employer Website Training Guide below for more details on how to access Member Services as a Retirement Coordinator.