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Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

 

Pension Estimate Calculator Training Video

Retirement Coordinators

Security Administrator PowerPoint Slides
Tier Determination PowerPoint Slides
Employer Instructions for 3900/1404 PowerPoint Slides
Retirement Coordinator Training Workbook
Employer Statement Instructions
Employer Services Login
NewsFlash Archives
Field Report
Payroll Bulletin Archive
Training for Retirement Coordinators Webinar
Fact Sheets

Retirement Coordinator Webinar Sections

Member Services
Designating a Retirement Coordinator
Employee Lookup
Employer Dashboard
Benefits
Disability
Leaving SERS / Termination Refund
Returning to SERS
Service Purchases
Payroll Deductions
Employer Statement
Tier Determination Requests

5/7/2024 | LIVE RC Workshop

Employer Statement Instructions

Live Session | Employer Statement Instructions

Email Questions by Section

Claims Division

Accounting Division & Service

Administrative Services Section

Field Services Section

Forms

SERS now requires most employer forms to be generated from the employer portal at https://employer.srs.illinois.gov

  • If you need technical assistance accessing the portal, please send an inquiry to 
Support@srs.illinois.gov
  • The forms below are the only forms we will accept from the static website.  All other forms must be generated from the employer portal or they will not be accepted.

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SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.