A worldwide technology outage is causing disruption to some State of Illinois online systems. We are aware of this issue and are diligently working on restoration.

Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

Pension Estimate Calculator Training Video

Insurance

Please visit the MyBenefits website to make enrollment decisions, view/change current coverage, and find plan administrator information. For further assistance please contact MyBenefits, Monday through Friday (8am-6pm CST), at 844-251-1777.

For assistance with Medicare, please contact the CMS Medicare Unit at 217-782-7007.

Insurance Rates

Insurance Resources

Insurance FAQs

Voluntary Life Insurance (NCPERS)

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.

Insurance

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SERS Contact Information

Helpful Links

JRS/GARS Contact Info