Skip to main content

Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

 

Pension Estimate Calculator Training Video

Refunds FAQs

1. How long does it take to receive a refund from SERS?

Refunds are generally paid within 60-90 days from date of application. SERS must first confirm and certify with the employing agency that payrolls have cleared and employment has terminated.

2. I am leaving state service and want to take a refund. When can I apply, and what forms do I need?

The law governing SERS requires that you be off the payroll for 14 days before you are eligible and can apply for a refund. Federal law mandates that we advise you of the amount in your SERS account and the tax consequences for receiving a refund.

3. Can I get a refund for the state-paid portion of my contributions?

When you terminate state employment, you are eligible for the employee contributions paid by you or "picked-up" by the State of Illinois.

4. Can I take a partial refund and leave the rest of the money in my SERS account?

If you take a refund, you can only receive the full amount.

5. Is there a hardship provision for withdrawing money from my SERS account?

You may not withdraw money from your SERS account for a hardship provision.

6. Can I borrow money from my SERS account?

You may not borrow money from your SERS account for any reason or condition.

7. Is interest paid as part of a refund?

No. By law, you are entitled to receive the employee contributions only.

8. Can my refund of contributions be divided because of a divorce?

Yes, if a Qualified Illinois Domestic Relations Order has been issued by an Illinois Court. A QILDRO does not establish a new benefit, nor does it create a new member or beneficiary. Generally, the QILDRO orders the payment of a benefit to the spouse as the alternate payee. It may also be payable to a child or other dependent as the alternate payee. The QILDRO does not apply to lump sum death benefits, survivor annuities, or disability benefits. (QILDRO information and forms.)

Footer