Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

Pension Estimate Calculator Training Video

Contact Us

Phone

Contact our Call Center at (217) 785-7444, Monday through Friday, 8:00am - 4:30pm (except Holidays).
TTY Users call (866) 321-7625.

Mail

P.O. Box 19255
Springfield, Illinois 62794

Address

Main Office
2101 S. Veterans Parkway
Springfield, Illinois 62704-9255

Chicago Office
(by appointment only)
Michael A. Bilandic Building
160 N LaSalle Street, Suite S200
Chicago, Illinois 60601

Email

sers@srs.illinois.gov

FOIA Requests

FOIA Information

Report Fraud

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.