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Warning! Many SERS members have recently received unsolicited, potentially misleading emails from companies not affiliated with SERS offering retirement counseling. These emails may appear to come from SERS or appear to represent SERS, they do not. SERS encourages members to be cautious of email solicitations and skeptical of any attempts by outside firms to request personal or financial information. SERS will NEVER contact you asking for personal information. If you are within a year of retirement and need an appointment, you can request an appointment by emailing SERS@srs.illinois.gov or by calling (217) 785-7444.

Contact Us

Visit Us

Office Hours

8:00 - 4:30, Monday - Friday (except Holidays)

Springfield

2101 S. Veterans Parkway
Springfield, Illinois 62704-9255

Phone

Fax

TTY

Mailing Address

P.O. Box 19255
Springfield, Illinois 62794

Chicago

Michael A. Bilandic Building
160 N LaSalle Street,
Suite S200
Chicago, Illinois 60601

Phone

Fax

Support

Assistance with your User ID and Password for logging into your account

Springfield: (217) 524-3648
Chicago: (312) 814-3648

Technical assistance after logging in

support@srs.illinois.gov

Assistance with member account information

sers@srs.illinois.gov


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FOIA Information

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