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A worldwide technology outage is causing disruption to some State of Illinois online systems. We are aware of this issue and are diligently working on restoration.

Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

Pension Estimate Calculator Training Video

Contact Us

Visit Us

Office Hours

8:00 - 4:30, Monday - Friday (except Holidays)

Springfield

2101 S. Veterans Parkway
Springfield, Illinois 62704-9255

Phone

Fax

TTY

Mailing Address

P.O. Box 19255
Springfield, Illinois 62794

Chicago

Michael A. Bilandic Building
160 N LaSalle Street,
Suite S200
Chicago, Illinois 60601

Phone

Fax

Support

Assistance with your User ID and Password for logging into your account

Springfield: (217) 524-3648
Chicago: (312) 814-3648

Technical assistance after logging in

support@srs.illinois.gov

Assistance with member account information

sers@srs.illinois.gov

FOIA Information

SERS Map Image

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.