Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Visit https://ilsrs.illinois.gov/alerts.html for additional information.

SERS Income Verification for a Selected Date Range Letters now available on your Member Services account. More information and Instructions

Contact Us

Phone

Contact our Call Center at (217) 785-7444, Monday through Friday, 8:00am - 4:30pm (except Holidays).
TTY Users call (866) 321-7625.

Mail

P.O. Box 19255
Springfield, Illinois 62794

Address

Main Office
2101 S. Veterans Parkway
Springfield, Illinois 62704-9255

Chicago Office
(by appointment only)
Michael A. Bilandic Building
160 N LaSalle Street, Suite S200
Chicago, Illinois 60601

Email

sers@srs.illinois.gov

FOIA Requests

FOIA Information

Report Fraud

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.