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Warning! Many SERS members have recently received unsolicited, potentially misleading emails from companies not affiliated with SERS offering retirement counseling. These emails may appear to come from SERS or appear to represent SERS, they do not. SERS encourages members to be cautious of email solicitations and skeptical of any attempts by outside firms to request personal or financial information. SERS will NEVER contact you asking for personal information. If you are within a year of retirement and need an appointment, you can request an appointment by emailing or by calling (217) 785-7444.

Insurance Resources

Please visit the MyBenefits website to make enrollment decisions, view/change current coverage, and find plan administrator information. For further assistance please contact MyBenefits, Monday through Friday (8am-6pm CST), at 844-251-1777.

For assistance with Medicare, please contact the CMS Medicare Unit at 217-782-7007.