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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

 

Pension Estimate Calculator Training Video

SERS Member Services Help Information

To Change or enter your Email or Phone Contact Information you will need to log into Member Services Website.
Once inside the secure area of the Members Services Website you will have access to all of your SRS information and be able to change your contact information.

Contact a SERS Representative for help

SRS Support

Member Contact

Phone: 217-785-7444

SERS@srs.illinois.gov

Technical Support

SRS Help Desk

Phone: 217-782-4202

Support@srs.illinois.gov

TDD Phone Service

TDD Phone

Phone: 217-785-7218

Support@srs.illinois.gov

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