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Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Pension Estimate Calculator now available on your Member Services account. More information

 

Pension Estimate Calculator Training Video

About Us

The mission of SERS is to provide an orderly means whereby aged or disabled employees may be retired from active service, without prejudice or hardship, and to enable the employees to accumulate reserves for themselves and their dependents for old age, disability, death and termination of employment, thus effecting economy and efficiency in the administration of the State Government.

SERS can assist with:

  • Overpayments for Disability/Pension/Survivor
  • Annuity/ARCP Benefits
  • Incorrect Insurance 
  • Premium Deductions
  • Dependent Deaths
  • Opt Out Financial Incentive
  • W2-GI+
  • Reciprocal Retirement Systems Service
  • Address Discrepancy Regarding Insurance
  • Change of Address/Name Requests
  • Income Verifications
  • Member Fraud Alerts
  • POA/Guardianship/Executor/Trust Inquiries
  • Taxes and Other Deductions
  • 1099Rs

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SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.