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Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

SERS Income Verification for a Selected Date Range Letters now available on your Member Services account. More information and Instructions

Refunds FAQs

1. How long does it take to receive a refund from SERS?

Refunds are generally paid within 3-4 months from date of application. SERS must first confirm and certify with the employing agency that payrolls have cleared and employment has terminated.

2. I am leaving state service and want to take a refund. When can I apply, and what forms do I need?

The law governing SERS requires that you be off the payroll for 14 days before you are eligible and can apply for a refund. Federal law mandates that we advise you of the amount in your SERS account and the tax consequences for receiving a refund.

3. Can I get a refund for the state-paid portion of my contributions?

When you terminate state employment, you are eligible for the employee contributions paid by you or "picked-up" by the State of Illinois.

4. Can I take a partial refund and leave the rest of the money in my SERS account?

If you take a refund, you can only receive the full amount.

5. Is there a hardship provision for withdrawing money from my SERS account?

You may not withdraw money from your SERS account for a hardship provision.

6. Can I borrow money from my SERS account?

You may not borrow money from your SERS account for any reason or condition.

7. Is interest paid as part of a refund?

No. By law, you are entitled to receive the employee contributions only.

8. Can my refund of contributions be divided because of a divorce?

Yes, if a Qualified Illinois Domestic Relations Order has been issued by an Illinois Court. A QILDRO does not establish a new benefit, nor does it create a new member or beneficiary. Generally, the QILDRO orders the payment of a benefit to the spouse as the alternate payee. It may also be payable to a child or other dependent as the alternate payee. The QILDRO does not apply to lump sum death benefits, survivor annuities, or disability benefits. (QILDRO information and forms.)

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