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Important Information Regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

SERS Income Verification for a Selected Date Range Letters now available on your Member Services account. More information and Instructions

ePASS Resetting Your Password

These instructions are available to Users that cannot remember their Password for the Electronic Pay Stub System (ePASS) and need to reset it. After following these instructions, the ePASS System will send an email containing a link to reset the Password.

Resetting Your Password

ePASS Resetting Your Password

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SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Info

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.