Skip to main content

JRS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with JRS.

Emails
The fraudulent emails may provide links, including DocuSign, and allege to provide the member with the option to sign up and receive their monthly JRS benefit payments four days early by providing personal financial information, including bank account information.  JRS does not offer an early benefit payment option or request personal or banking information by email or use of DocuSign.  Please note that our emails are always sent from an srs.illinois.gov email address.

Phone calls and Text messages
Several members have recently reported receiving unsolicited phone calls and text messages from individuals claiming to be associated with JRS.  These individuals initially contact the member by phone call or text message and attempt to set up counseling appointments with the member, generally through a follow-up email and/or text message.  These phone calls have been received on State landlines and State issued cell phones.  JRS does not contract with anyone outside of the agency to contact members about retirement counseling appointments or other financial services. JRS does not cold call members for retirement consultations, and only schedules retirement counseling appointments at the request of the member.

If you receive a suspicious email, call, or text message that purports to be JRS that you suspect is a scam, please report this activity to the JRS call center at 217-785-7444. Information that you provide can help JRS prevent and detect schemes that impact our members. 

JRS QILDRO Information

QILDRO Handbook & Forms

The following information and forms are designed to assist members, alternate payees, and legal representatives when retirement benefits are being considered for possible division in divorce proceedings. Much of the information provided is based on the express statutory language and requirements imposed upon Illinois public retirement systems by the QILDRO statute. This legislation, with an effective date of July 1, 2006, amended the Illinois Pension Code Section 1-119 [40 ILCS 5/1-119]. This subject matter may have considerable financial significance. It is strongly recommended that individuals obtain competent legal and /or other expert assistance. This information is provided with the understanding that JRS is not rendering legal, financial or other professional advice. JRS does not assume responsibility for the specific consequences resulting from application of this information.

The JRS QILDRO handbook explains QILDRO in detail and is available at the link below. The alternate payee’s share of the benefit or refund may be expressed in dollar amounts or in percentages. If the QILDRO uses percentages, a second court order-the Calculation Order-will be necessary to tell JRS how much to pay the alternate payee. The Calculation Order may be submitted once the amount of the retirement benefit or refund is known. This two-step process may be useful when divorce occurs before the member retires.

The QILDRO allows lump-sum death benefits to be allocated to the alternate payee. Monthly survivor benefits cannot be allocated through a QILDRO.

JRS has policies and procedures in place to protect your Social Security number (SSN). The QILDRO law mandates inclusion of SSNs in QILDRO and Calculation Orders for tax reporting associated with payment of benefits and refunds. If SSNs are omitted from the court order, you must provide complete SSNs in an accompanying Notice of Confidential Information Within Court Filing form accessible on this page. Complete SSNs are always required in the Consent to Issuance of QILDRO.

Below are links for the QILDRO Handbook, QILDRO Consent form, QILDRO Order, QILDRO Calculation Order and the QILDRO Fact Sheet. The forms may be completed online, printed for signatures and submitted to JRS for processing. When you click in the first fill-in field on a form and complete that field, you should then hit the tab key to advance to the next field on the form.

These are the only forms that will be accepted by JRS.

Footer

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.