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JRS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with JRS.

The fraudulent emails may provide links, including DocuSign, and allege to provide the member with the option to sign up and receive their monthly JRS benefit payments four days early by providing personal financial information, including bank account information.  JRS does not offer an early benefit payment option or request personal or banking information by email or use of DocuSign.  Please note that our emails are always sent from an email address.

Phone calls and Text messages
Several members have recently reported receiving unsolicited phone calls and text messages from individuals claiming to be associated with JRS.  These individuals initially contact the member by phone call or text message and attempt to set up counseling appointments with the member, generally through a follow-up email and/or text message.  These phone calls have been received on State landlines and State issued cell phones.  JRS does not contract with anyone outside of the agency to contact members about retirement counseling appointments or other financial services. JRS does not cold call members for retirement consultations, and only schedules retirement counseling appointments at the request of the member.

If you receive a suspicious email, call, or text message that purports to be JRS that you suspect is a scam, please report this activity to the JRS call center at 217-785-7444. Information that you provide can help JRS prevent and detect schemes that impact our members. 

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The TRAIL Open Enrollment Period is from October 15th – November 15th.

The MyBenefits call center will be open Monday-Friday, 8:00 AM – 6:00 PM CT starting Monday October 16, 2023 for open enrollment calls. However, the online open enrollment tool on the MyBenefits site will be available starting Sunday, October 15th.

For more information, visit the CMS Insurance page

2024 SEGIP Open Enrollment Guide for current TRAIL members

Retiree/Survivor Insurance Information

Please visit the MyBenefits website to make enrollment decisions, view/change current coverage, and find plan administrator information. For further assistance, please contact MyBenefits, Monday through Friday (8am-6pm CST), at (844) 251-1777.

For assistance with Medicare, please contact the CMS Medicare COB Unit at (217) 782-7007.