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Warning! Many SERS members have recently received unsolicited, potentially misleading emails from companies not affiliated with SERS offering retirement counseling. These emails may appear to come from SERS or appear to represent SERS, they do not. SERS encourages members to be cautious of email solicitations and skeptical of any attempts by outside firms to request personal or financial information. SERS will NEVER contact you asking for personal information. If you are within a year of retirement and need an appointment, you can request an appointment by emailing or by calling (217) 785-7444.

JRS Member Services Help Information

To Change or enter your Email or Phone Contact Information you will need to log into Member Services Website.
Once inside the secure area of the Members Services Website you will have access to all of your JRS information and be able to change your contact information.

Contact a JRS Representative for help

JRS Support

Member Contact

Phone: 217-782-8500

Technical Support

SRS Help Desk

Phone: 217-782-4202

TDD Phone Service

TDD Phone

Phone: 217-785-7218