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Important Information regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

ILogin/Member Services

First-Time Users

What if I didn’t receive an activation email or have problems with MFA?

  • If you never received your activation email or have problems with MFA, please contact ILogin support team at ILogin.support@Illinois.gov. This team only supports the ILogin account setup. They cannot assist with problems reaching Member Services.

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SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.