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Important Information regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.  Visit https://ilsrs.illinois.gov/alerts.html for additional information.

ILogin/Member Services

First-Time Users

What do I need to know before creating my new ILogin account?

  • We highly recommend you watch the ILogin Video Tutorial.
  • We recommend using a desktop computer to sign up for ILogin and go through the Identity Verification process.
  • Please set aside 15 minutes of uninterrupted time to ensure you have sufficient time to complete the process.
  • Please use your personal email address to sign up for your new ILogin account.
    • Make sure you have access to your personal email to activate your ILogin account.
    • You cannot use your Illinois work email address to access your personal membership information.

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SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.