Important Information regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Insurance

Latest News

Notice Regarding QCHP and QCDP Claim Payment Delay

Updated Daily

Retiree/Survivor Insurance Information

Please visit the MyBenefits website to make enrollment decisions, view/change current coverage, and find plan administrator information. For further assistance, please contact MyBenefits, Monday through Friday (8am-6pm CST), at (844) 251-1777.

For assistance with Medicare, please contact the CMS Medicare COB Unit at (217) 782-7007.

Current Rates

FY26 Benefit Choice Book

Resources

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.