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Important Information regarding Fraud Attempts

SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Visit https://ilsrs.illinois.gov/alerts.html for additional information.

Contact Us

Visit Us

Office Hours

8:00 - 4:30, Monday - Friday (except Holidays)

Springfield

2101 S. Veterans Parkway
P.O. Box 19255
Springfield, Illinois 62704-9255

Phone

Fax

TDD

Mailing Address

P. O. Box 19255
Springfield, Illinois 62794-9255

Support

Assistance with your User ID and Password for logging into your account

Springfield: (217) 524-3648
Chicago: (312) 814-3648

Technical assistance after logging in

support@srs.illinois.gov

Assistance with member account information

gars@srs.illinois.gov

FOIA Information

SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.