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SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS.

Emails
The fraudulent emails may provide links, including DocuSign, and allege to provide the member with the option to sign up and receive their monthly SERS benefit payments four days early by providing personal financial information, including bank account information.  SERS does not offer an early benefit payment option or request personal or banking information by email or use of DocuSign.  Please note that our emails are always sent from an srs.illinois.gov email address.

Phone calls and Text messages
Several members have recently reported receiving unsolicited phone calls and text messages from individuals claiming to be associated with SERS.  These individuals initially contact the member by phone call or text message and attempt to set up counseling appointments with the member, generally through a follow-up email and/or text message.  These phone calls have been received on State landlines and State issued cell phones.  SERS does not contract with anyone outside of the agency to contact members about retirement counseling appointments or other financial services. SERS does not cold call members for retirement consultations, and only schedules retirement counseling appointments at the request of the member.

If you receive a suspicious email, call, or text message that purports to be SERS that you suspect is a scam, please report this activity to the SERS call center at 217-785-7444. Information that you provide can help SERS prevent and detect schemes that impact our members. 

Reciprocal Systems

  1. Chicago Teachers' Pension Fund
  2. County Employees' Annuity & Benefit Fund of Cook County Forest Preserve District Employees' Annuity & Benefit Fund of Cook County
  3. Illinois Municipal Retirement Fund
  4. General Assembly Retirement System
  5. Judges' Retirement System
  6. Laborers' Annuity & Benefit Fund of Chicago
  7. Metropolitan Water Reclamation District Retirement Fund
  8. Municipal Employees' Annuity & Benefit Fund of Chicago
  9. Park Employees' Annuity & Benefit Fund of Chicago
  10. State Employees' Retirement System
  11. State Teachers' Retirement System
  12. State Universities Retirement System

Contact Information

Chicago Teachers' Pension Fund

425 S. Financial Place, Suite 1400

Chicago, IL 60605-1000

Phone: 312-641-4464

Fax: 312-641-7185

www.ctpf.org

County Employees' Annuity & Benefit Fund of Cook County Forest Preserve District Employees' Annuity & Benefit Fund of Cook County

70 W. Madison Street, Suite 1925

Chicago, IL 60602-3103

Phone: 312-603-1200

Fax: 312-603-9760

www.cookcountypension.com

Illinois Municipal Retirement Fund

2211 York Road, Suite 500

Oak Brook, IL 60523-2337

Phone: 800-275-4673

Fax: 630-368-5399

www.imrf.org

General Assembly Retirement System

2101 South Veterans Parkway
P. O. Box 19255

Springfield, IL 62794-9255

Phone: 217-782-8500

Fax: 217-524-9039

https://ilsrs.illinois.gov/gars.html

Judges' Retirement System

2101 South Veterans Parkway
P. O. Box 19255

Springfield, IL 62794-9255

Phone: 217-782-8500

Fax: 217-524-9039

https://ilsrs.illinois.gov/jrs.html

Laborers' Annuity & Benefit Fund of Chicago

321 North Clark Street, Suite 1300

Chicago, IL 60654-4739

Phone: 312-236-2065

Fax: 312-236-0574

www.labfchicago.org

Metropolitan Water Reclamation District Retirement Fund

111 East Erie, Suite 330

Chicago, IL 60611-2898

Phone: 312-751-3222

Fax: 312-751-5699

www.mwrdrf.org

Municipal Employees' Annuity & Benefit Fund of Chicago

321 North Clark Street, Suite 700

Chicago, IL 60654-4767

Phone: 312-236-4700

Fax: 312-527-0192

www.meabf.org

Park Employees' Annuity & Benefit Fund of Chicago

3500 S. Morgan St., Suite 400

Chicago, IL 60609

Phone: 312-553-9265

Fax: 312-553-9114

www.chicagoparkpension.org

State Employees' Retirement System

2101 South Veterans Parkway
P. O. Box 19255

Springfield, IL 62794-9255

Phone: 217-785-7444

Fax: 217-524-2293

https://www2.illinois.gov/sites/SRS/SERS/Pages/default.aspx

State Teachers' Retirement System

2815 West Washington Street
P. O. Box 19253

Springfield, IL 62794-9253

Phone: 877-927-5877

Fax: 217-753-0369

www.trsil.org

State Universities Retirement System

1901 Fox Drive

Champaign, IL 61820-7333

Phone: 800-275-7877

Fax: 217-378-9800

www.surs.org

Additional Contact Information

Firemen's Annuity & Benefit Fund of Chicago

20 South Clark, Suite 1400

Chicago, IL 60603

Phone: 312-726-5823 or 800-782-7425

Fax: 312-726-2316

www.fabf.org

Policemen's Annuity & Benefit Fund of Chicago

221 North Lasalle, Suite 1626

Chicago, IL 60601-1206

Phone: 312-744-3891 or 800-656-6606

Fax: 312-726-3216

www.chipabf.org

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SERS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-785-7444
Fax: 217-785-7019
Email SERS

Helpful Links

JRS/GARS Contact Information

2101 S. Veterans Parkway
Springfield, IL 62704
Phone: 217-782-8500
Fax: 217-524-9039
Email JRS
Email GARS

FOR JRS/GARS MEMBERS ONLY
JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members.